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Monitoring & incidents
Monitoring, incident and SLA management, and network troubleshooting.
Juan Carlos Flores · Lima, Peru
Hands-on operations experience. Personal labs with documented evidence.
I am Juan Carlos Flores, an Electronic Engineer from the National University of Callao, Peru. My experience spans Tier III datacenter operations, 24/7 NOC monitoring, networking, virtualization and enterprise infrastructure support.
I am developing further practical skills in Azure, identity management, cloud security and automation.
Open to infrastructure, NOC and cloud roles · Lima or remote.
Operational experience at Global Hitss (Claro) and Fractalia, working alongside specialized teams.
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Monitoring, incident and SLA management, and network troubleshooting.
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VMware and coordinated enterprise infrastructure support. Virtual machine migrations performed with specialist guidance.
VMware vSphere · HPE OneView · Commvault · Scality Ring
Operational exposure from the NOC: VMware Cloud Director · NSX · vSAN
TCP/IP · VLAN · DNS · Zabbix · SolarWinds
Azure networking · Bicep · Application Gateway · Load Balancer · Cloudflare WAF
Personal case studies: the problem, the decisions, the evidence and the limits of each result.
LAB-001 / Cloudflare
A recorded request, a targeted WAF control and a documented browser block.
Observed control; not a full security assessment.
Read case studyLAB-002 / Azure
Adapting Bicep to an existing network and validating two IIS backends.
2/2 Healthy · HTTP 200; no failure test.
Read case studyLAB-003 / Azure
Tracing an application timeout and recovering three backend services.
Three backends responding; no failover claim.
Read case studyHistorical lab results; these are not live service status indicators.
Active Directory and Windows Server: foundational module-based training, with hands-on labs planned. Labs with Zabbix and Grafana.
Selected certifications with public verification links.
Additional training in Linux, Huawei Datacom, cybersecurity and programming is listed separately in the CV.
View experience and training in the CVFor conversations about infrastructure, networking, cloud and security.